Safety & standards
Your face, in a nurse's hands.
Aesthetics is still lightly regulated in the UK, so who treats you matters. Here's how Gwen works, what the rules say, and the questions worth asking anyone who offers to treat you.
Registered nurse
12 years in the NHS, Harley Academy trained.
Gwen's promises: Registered nurse, Consultation first, Medical questionnaire, Genuine UK products, Opened in front of you, Sterile, single-use kit, Written aftercare, Review appointment, A direct line to Gwen, Honest advice, Adults only.
Why a nurse
Twelve years of nursing, then aesthetics.
Before aesthetics, Gwen spent 12 years as an NHS nurse in paediatrics. In July 2022 she completed advanced aesthetics training at the Harley Academy, known for its rigorous programmes, and brought a nurse's habits with her: assess carefully, explain honestly, never rush.
- Years as an NHS nurse
- 12
- years as an NHS nurse
- Aesthetics training
- 2022
- Harley Academy advanced training
- Registration
- RN
- a registered nurse
A professional code
Accountable to the NMC
As a registered nurse, Gwen is accountable to the Nursing and Midwifery Council and must follow its Code, which asks every nurse to:
- 1Prioritise peopleYour needs, wishes and dignity come first.
- 2Practise effectivelyCare based on the best available evidence, within a nurse's skills and training.
- 3Preserve safetyYour safety comes first, and concerns are acted on promptly.
- 4Promote professionalism and trustHonesty, integrity and the standards you'd expect of a nurse.
Check for yourself
Look up any nurse in a minute.
The NMC's online register is open to everyone. It's worth checking for anyone who offers to treat you.
Search the NMC register (opens in a new tab)Gwen's standards
The same care, every single time.
Before, during and after: what you can expect at every appointment, whatever your treatment.
Talk first, treat second
- Consultation and medical history. Every new client starts with a conversation and a medical questionnaire, so every recommendation is safe for you.
- A written plan. Your options and prices in writing, honest about what each treatment can and cannot do.
- Time to think. No pressure to book on the day. Your plan stays on file until you're ready.
Clinical, calm and exact
- Antimicrobial skin cleanse. Your skin is cleansed with a medical-grade antimicrobial cleanser before anything else.
- Sterile, single-use kit. Sterile gauze, single-use gloves and fresh supplies, laid out for you and used once.
- Genuine, prescribed products. From regulated UK suppliers, and opened in front of you.
- Light to work by. A bright ring light over the couch, so every placement is exact.
Looked after, afterwards
- Aftercare in writing. A cool pack, a mirror check together and a written aftercare card to take home, plus a booklet to download.
- A review appointment. After anti-wrinkle injections, a two-week review to check your result and fine-tune if needed.
- A direct line to Gwen. Questions or worries go straight to Gwen, by phone, WhatsApp or email.
Always
Honest advice: if a treatment won't give you the result you want, you'll hear it from Gwen.
The UK rules, simply
What the law says, in plain English.
Prescription-only
A medicine, prescribed for you
In the UK, the medicine used for anti-wrinkle injections is prescription-only. It has to be prescribed for you by a qualified prescriber, after a face-to-face consultation.
Adults only
Over 18s, by law
Since October 2021 it has been illegal in England to give anti-wrinkle injections or dermal fillers for cosmetic reasons to anyone under 18. Gwen treats adults only.
Still catching up
Check who's treating you
Rules on who can inject dermal fillers and offer other aesthetic treatments are still catching up. Until they do, it's worth checking who is treating you, and asking the questions below.
Ask anyone
Questions to ask any practitioner.
Whoever you choose, these are fair questions. Tap each one to see what a good answer sounds like.
Tap a question to begin.
A good practitioner will be glad you asked.
What a good answer sounds like
A good answer is a clear yes, with a register you can check. Gwen is a registered nurse, and anyone can look a nurse up on the NMC's online register.
What a good answer sounds like
Always, before any treatment. Gwen goes through a medical questionnaire with you, because some conditions and medicines change what's safe.
What a good answer sounds like
Yes: a consultation comes first, with a written plan and prices. There's no pressure to book on the day, and your plan stays on file.
What a good answer sounds like
Genuine, prescribed products from regulated UK suppliers, opened in front of you. You should never have to wonder what's being used.
What a good answer sounds like
It should be. In Gwen's room your skin is cleansed with a medical-grade antimicrobial cleanser, and the gauze, gloves and supplies are fresh and single-use.
What a good answer sounds like
A good practitioner will. If a treatment won't give you the result you want, Gwen will tell you, and talk through what might suit you better.
What a good answer sounds like
You should leave with written aftercare and a number to call. With Gwen, that's a cool pack, a mirror check, an aftercare card and booklet, and her direct line: 07557 940 757.
What a good answer sounds like
There should be. After anti-wrinkle injections, Gwen books a two-week review to check your result and fine-tune if needed.
Honest by design
When Gwen will say no.
Saying no is part of doing this properly. You'll hear it when:
- 01
You're pregnant or breastfeeding
Aesthetic injectables aren't recommended while you're pregnant or breastfeeding. A course can be paused until afterwards.
- 02
You're under 18
It's the law in England, and Gwen treats adults only.
- 03
Your health says wait
Some medical conditions and medicines affect what's safe. Tell Gwen about yours: your safety always comes first.
- 04
It won't give you the result you want
If a treatment isn't the right answer for you, you'll hear it honestly, before anything is booked.
After your treatment
If something doesn't feel right.
A little swelling, redness or bruising that settles within a few days is normal. If anything feels unusual, or you have any concern at all, contact Gwen straight away on 07557 940 757.
If you ever feel seriously unwell, call 999 or NHS 111.
Meet Gwen first
Start with a conversation.
A free, no-pressure consultation: your goals, your medical history and an honest plan.